Seamless Transition

Implementation & Delivery

Expert onboarding, secure data migration, and tailored configuration to get your team up and running without missing a beat.

100%

Data Migration Accuracy

6 Weeks

Avg Delivery Time

99.9%

Platform Availability

Project Delivery Journey

From contract signature to go-live, our proven 6-step implementation methodology.

Step 1

Kick-off & Discovery

Initial workshops to understand workflows, define requirements, and set clear project milestones.

Step 2

Data Mapping

Securely extracting, cleansing, and mapping your legacy data into the NuEvo format.

Step 3

System Configuration

Tailoring the platform to match your specific workflows, permissions, and terminology.

Step 4

UAT & Training & Onboarding

User Acceptance Testing and comprehensive "Train the Trainer" onboarding sessions.

Step 5

Go-Live & Hypercare

Seamless switch-over with intensive immediate support to ensure a smooth launch.

Step 6

BAU Handover

Transitioning you to Business As Usual with your dedicated ongoing Account Manager.

Dedicated Delivery Manager

From day one, you'll be assigned a dedicated project manager who oversees the entire implementation process, ensuring milestones are met on time and on budget.

Phased Onboarding

We know how critical it is to maintain business continuity. Our phased roll-out approach is designed to support a smooth transition while helping you maintain daily operations.

Secure Data Migration

Leave the heavy lifting to us. Our technical experts map, extract, and migrate your legacy data into Zeel Solutions using agreed checks and validation steps. Migration outcomes depend on source data and project scope.

Custom Configuration

We don't force you to change how you work. During implementation, we tailor and configure the software to perfectly match your agency's unique workflows and terminology.

Speak to the Project Team

Frequently Asked Questions

How long does the implementation process take?

Implementation timelines depend on the scale of your business and data migration requirements, but our expert team works to ensure the fastest, smoothest transition possible.

Will our daily operations be disrupted during setup?

No, our implementation delivery is designed to run parallel to your operations, minimising disruption while we configure your new NuEvo Suite.

Do you handle our historical data migration?

Yes, our technical delivery team securely maps and migrates your historical data into the new platform to ensure continuity.